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Terms and Conditions

Our Agreement:

These Terms and Conditions are the “Terms” which apply when you arrive on this website; www.beautystoreonline.co.uk. On this site you can place orders to buy any of the goods made accessible to you. Any reference in these terms to “we”/”us”/”our” is a reference to Beauty Store Online Limited (trading as BeautyStoreOnline) and any reference to “you”/”your” identifies you, the user of the site. When operating this site or when you place orders to buy any of the goods on the site you agree to be bound by these Terms. We suggest you take a copy of these Terms and Conditions for future reference. These Terms are only presented in the English language.

Changes to Terms:

We have the right to regulate or change these Terms for the following legal, regulatory or security reasons at our preference. We will report changes on the Website and/or send emails in correspondence to dramatic changes, it is your obligation to check the Terms for any adjustments. If you are not happy with any of the Terms, then you can stop using the Website at any time. If you have any queries, concerns, or commentaries about our Terms please email us: sales@beautystoreonline.co.uk

Information about us:

  • We are Beauty Store Online Limited (trading as BeautyStoreOnline) a company registered in the United Kingdom, under the registration number 05369692 and our registered address is 641 River Gardens Business Centre River Gardens Business Centre, 2 Spur Road, Feltham, Middlesex, England, TW14 0SN, United Kingdom.
  • If you have any enquires or concerns you can contact our customer service team on 0208 755 6877 or email us on sales@beautystoreonline.co.uk

The Order Process and Order Confirmation:

Ordering through our online purchase order process, creates an application to us to purchase the goods you select from the Website. All orders are subject to availability and to acceptance by us. We standby the right to dismiss an order. All communications will be addressed to the email addressed to you when you register.

Once an order has been place by you (and delivery if applicable) you will receive a confirmation email stating we have received your order. Please note that this does not constitute as acceptance by us.

The agreement for purchase for your goods is formed when we conduct an email dispatch confirmation to you.

You may select items from our product range, details of which will be added to the “Shopping Basket” by clicking on the “Add to Basket” button. By clicking on the “Checkout” key in the Shopping Basket, you submit an application to purchase the item in your Shopping Basket. As soon as this application has been accepted by Beauty Store Online, you will receive a Receipt Email stating your order processes. This is a compulsory contract of transaction for products between you and Beauty Store Online.

Before retaining an order you can view and adjust your order details at any time by clicking on the “Shopping Basket” Key.

You will automatically send an email to you confirming the receipt of your order (the “Confirmation Email”) with an overview of your order details, which we advise you print to keep for future reference. The Confirmation Email does not establish our acceptance of your order; it merely states the fact that we have acknowledged your order. Please read over all details in the Confirmation Email and make sure they are correct. If not, or you do not receive a Confirmation Email please contact us immediately on sales@beautystoreonline.co.uk

When the goods are shipped, we will send you a follow up email stating our acceptance of your order (the “Acceptance Email”) at which point a binding contract of transaction for products will be concluded between you and us. Where relevant in this email will also constitute our acceptance for the provision of delivery services. We will document a copy of any orders that are accepted by us.

Creating a Personal Account:

To make it easier for you to order goods and organise delivery if required using the Website, we give you the choice to sign up for a personal account with Beauty Store Online. If you decide to sign up to a personal account, any personal data that you give to us with during the sign up procedure, will be kept in our database and does not need to be entered every time you place a new order; it will be entered automatically on the form.

To sign up, you must contribute us your individual information via the online sign up method your given details: your name, gender, age range, password, billing address and, where applicable, different delivery address. Once you click on the “Next Step” key this data will be kept in our client database. You can access, update or correct your individual account information via the “My Account” key.

We will only use the kept information in agreement with our Privacy Policy which can be accessed here.

You’re accountable for keeping the privacy of your password and user name. Actions that are carried out under them are your responsibility. We don’t have the resources to check the characteristics of individuals using the Website and will not be accountable for victims suffered by you, where your password or user name is used by another individual unless this is due to our inaccuracy. You agree to inform us instantly by email sales@beautystoreonline.co.uk or by phone on 0208 755 6877 if you become alert or suspect any unauthorised use of your password or username.

Your use of the Website:

By accepting the Terms and Conditions you approve that all information and data given by you to us (including on sign up) are correct, precise and up-to-date in all compliments, at all times.

You accept an agreement when using the Website that you will not: (i) use the Website in any way that causes, or is likely to cause the site or access to the site to be interrupted, damaged, or diminished in anyway; (ii) use the Website for any persistence that could damage the name of Beauty Store Online Limited or any goodwill committed to the Website; (iii) use the Website for illegal, fraudulent or prohibited action or in any way in which would cause damage or distress to any third party; (iv) access or attempt to access the accounts of other individuals or attempt to infiltrate the Website safety measures; nor (v) use the Website for any purpose other than your individual use.

We have the right to suspend, limit or terminate your access to the Website at any period without warning if we have reason to believe that you have broken any of these restrictions or if we suspect fraudulent account action or behaviour. This shall not bound our right to take any other act against you that we deliberate appropriate.

Prices, Delivery Charges and Payment:

The price of a product will be specified on this Website at the time you place your order excluding in the case of an obvious error. We attempt and guarantee that all prices on our Website are precise but mistakes may occur. If we notice a mistake in the price of an item that you have ordered, we will not be accountable to supply that item to you at the specified price, given that we inform you before we ship the item to you. In those conditions, we will update you of the accurate price as soon as possible and give you the choice of reconfirming your order at the correct price or cancelling it. If you cancel no expenses will be taken.

We ship all orders within the UK including VAT. If you live outside of the UK please click here for further information.

Please click here for further delivery information

We take payment for items provided by us and delivery services by Sage Pay and PayPal only. Payment will be withdrawn from your account at the time of or just before the goods are shipped to you.

We are not accountable for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in conjunction with your order.

Notice:

BeautyStoreOnline.co.uk may inform you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to BeautyStoreOnline.co.uk.

Promotion Code / Discount Codes:

Now and again we give out promotion/discount codes to our clients. We have a promotional/discount codes box located in our “Shopping basket” page where codes can be entered. Be careful when entering promotional/discount codes as they are case and space sensitive. You can only convert one code at a time, so we recommend you select the best code appropriate to your purchase. Promotional/discount codes cannot be used on sales items unless stated otherwise.

If you have any questions regarding promotional/discount codes please contact: sales@beautystoreonline.co.uk

Cancellations, Returns and Refunds:

Your rights under the law, which contain:

  • that any items provided by us will be of satisfactory quality, fit for their proposed purpose, and will imitate to any description specified on this Website;
  • certain preparations if a item is faulty; and
  • a right to cancel your order within 28 working days, starting the day after you receive the item, and to obtain a full repayment, even if the item is not faulty. This right is subject to particular conditions and exceptions (see “Return of non-faulty goods” below).
  • Orders placed before 3pm on working days are normally handled on the same day. If the order has been handled but not dispatched, it can be cancelled by contacting Beauty Store Online via email or phone.

See our returns policy and delivery information for more details…

Our Legal obligations and our Limitation on Liability:

We accept liability for death or individual injury caused by our neglect or that of our employees and agents. We do not seek to eliminate liability for fraudulent misrepresentation by us or our employees or agents.

You have particular rights under the law. Involving any item provided by us will be of high quality and fit for their proposed purpose. Nothing in these Terms is intended to affect these constitutional rights. Details about your statutory rights can be given to you from your local Citizens Advice Bureau or Trading Standards Office.

If these Terms are broken by us, we will only be responsible for losses which are a reasonably predictable of such a breach, up to a maximum of the purchase price of your order. Losses are predictable where they could be anticipated by you and us at the time of entering into this contract.

Descriptions given about our items are supposed to be used for informative or learning determinations only. The declarations and items are not supposed to identify, treat, cure or prevent any illness or infection. Please refer to your GP concerning the proposals and recommendations made on the Website.

With present technology it is impossible to develop and operate computer programs (software) and data processing systems (hardware) completely without fault, or to rule out any erratic events in connection with the internet. We have no promise for the continuous and uninterrupted accessibility of the Website.

BeautyStoreOnline.co.uk won’t be liable for any superior or significant damages that result from the use of, or the incapability to use, the resources on this site or the performance of items, even if BeautyStoreOnline.co.uk has been directed that such damages could occur. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

We are not accountable for:

  • losses of breach not caused by us;
  • Unintended losses which are a side effect of the main loss or damage and which are not reasonably predictable by you and us at the time of entering into this agreement, for example loss of profits or loss of opportunity;
  • Failure to provide the Website or to meet any of our obligations under this agreement where such failure is due to Events beyond Our Control.
  • “Events Beyond Our Control” means any causes beyond our realistic control which stops us from giving the Website or satisfying any of our other duties under this agreement and includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident, terrorist activity and acts of God.

Indemnification

You accept to indemnify, defend, and hold inoffensive to BeautyStoreOnline.co.uk and its offices, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and in contradiction of all losses, expenses, damages and costs, including sensible advocate’ fees, ensuring  any violation of these terms and conditions or any action associated to your account (including negligent or wrongful conduct) by you or any other individual accessing the site using your Internet account.

Copyright and Other Intellectual Property Rights:

Your use of the Website allows no rights to you in regards to copyright, design rights, trade marks or other of our intellectual property rights (or the intellectual property rights of third parties).

The website is exclusively for your personal, non-commercial use. You may electronically copy and print only those areas of the Website which are required in the process of using the Website as an ecommerce resource. The content of the Website should not be used for any other purpose without our express written consent.

Copy Right – The whole content included in this site, as well as but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of BeautyStoreOnline.co.uk. This includes work that are licensed to BeautyStoreOnline.co.uk. Copyright 2003, BeautyStoreOnline.com ALL RIGHTS RESERVED. Authorisation is approved to electronically copy and print hard copy elements of this site for the only purpose of placing an order with BeautyStoreOnline.co.uk or purchasing BeautyStoreOnline.co.uk items. You may present and, subject to any particularly specified limitations or restrictions relevant to pacific material, download or print elements from the different areas of the site. This is solely for your own non-commercial use, or to place an order with BeautyStoreOnline.co.uk or to purchase BeautyStoreOnline.co.uk items. Any other use, including but not limited to; the imitation, delivery, display or transmission of the content of this site is strictly forbidden, unless approved by BeautyStoreOnline.co.uk. In addition you agree not to change or delete any exclusive notices from resources downloaded from the site.

Trade Marks – All trademarks, service marks and trade names of BeautyStoreOnline.co.uk used in the site are trademarks or registered trademarks of BeautyStoreOnline.co.uk.

Third Party Links – We endeavour to deliver amplified importance to our users, BeautyStoreOnline.co.uk may link to sites operated by third parties. However, even if the third party is associated with BeautyStoreOnline.co.uk, BeautyStoreOnline.co.uk has no control over these related sites, all of which have distinct privacy and data collection practices, independent of BeautyStoreOnline.co.uk. These linked sites are only for your convenience and therefore you access them at your own risk. BeautyStoreOnline.co.uk seeks to protect the integrity of its site and the links placed upon it and therefore requests any feedback on; not only its own site, but for sites it links to it as well (including if a specific link does not work).

Disclaimer:

BeautyStoreOnline.co.uk does not and cannot evaluate all communications and resources presented to or created by users accessing the site, and is not in any way accountable for the content of these communications and resources. You recognise the ability to view and allocate user-generated content on the site, BeautyStoreOnline.co.uk is purely acting as a passive channel for such distribution and is not accountable for any obligation or liability relevant to any contents or actions on the site. However, BeautyStoreOnline.com has the right to block/remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to BeautyStoreOnline.com in its only preference.